Useful Resources for GPs

2024/09/27

Get an overview of the various programmes offered by NUHS and its partners to ensure that residents in the West can enjoy accessible, seamless and continued care in the community and at home.

Tap into these useful resources curated for General Practitioners (GPs). Resources include call centres' information, support groups for patients, clinical services offered and more!

2024/09/18

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Call Centres

Call Centres	Description	Contact / Email
Virtual Care Centre (VCC) Operating Hours: Monday - Friday: 9am - 5.30pm Excludes Public Holidays	A medical helpline for GPs to consult on all medical specialties and Cardiology. The helpline can provide advice on patients' medical conditions especially if the GP is considering sending the patient to the Emergency Department of the hospitals.	8181 3288
NUHS CareHub Operating Hours: Monday - Thursday: 8am - 5.30pm Friday: 8am - 5pm *Excludes Public Holidays	Based on residents’ health and social needs, NUHS CareHub helps to connect them with NUHS services and community partners. These include: Referral of seniors for physical/social activities at Active Ageing Centres (AACs) Referral to the NUHS Community Care Team (CCT) Referral for financial and/or family support at Social Service Offices (SSOs) and/or Family Service Centres (FSCs)	6995 3619 [email protected]
NUHS Contact Centre (for Specialist Outpatient Clinic Referrals to NUHS institutions)	Referral to Specialist Outpatient Clinics (SOCs) under the National University Hospital (NUH)	6772 2000 / 6777 8065 [email protected] You will receive a response within 5 working days.
Referral to SOCs under the Ng Teng Fong General Hospital (NTFGH)	6716 2323 [email protected] You will receive a response within 5 working days.
Referral to SOCs under Alexandra Hospital (AH) and Jurong Medical Centre (JMC)	6908 2222 [email protected] You will receive a response within 5 working days.

Support Groups & Services

Specialist Support Groups

Specialist support groups are messaging platforms where GPs can enquire about their resident’s condition and/or test results, as well as seek advice from NUHS specialists during office hours. There are currently two Specialist Support Groups for Cardiology and Orthopaedics.

Scan the QR code to request for access to the Specialist Support Groups.

Diagnostic Services

NUHS Diagnostics acts as a one-stop provider delivering excellent laboratory and imaging services to primary healthcare. NUHS Diagnostics supports polyclinics, General Practitioners, community hospitals, nursing homes, home care providers and the community in Singapore. Click on the links below to find out more about the range of services we offer.

Laboratory Services

Diagnostic Imaging Services

To refer patients for diagnostic services, please download our request forms below:

Forms

CHAS Referral Form

The CHAS referral form may be used for:

CHAS Medical Referrals to Subsidised Specialist Outpatient Clinics (SOCs) at Public Healthcare Institutions;
CHAS for post-screening follow-up for abnormal Pap/HPV screening test result under Screen For Life (SFL);
Referrals for post-CDS/Vaccination follow-up under the Vaccination and Childhood Developmental Screening Scheme (VCDSS); and
Referrals for Breast Cancer Screening and GP-to-GP Referral for Cervical Cancer Screening under SFL and Healthier SG (HSG)

Please download the CHAS referral form here.

National University Polyclinics (NUP) E-Drug Form

For purchase of e-drugs at our polyclinics, please download here.

Other Useful Resources

Useful Resources	Description
NUHS Education Support Training Hub (NEST)	This is a one-stop repository of useful Continuing Medical Education (CME) recordings, clinical practice guidelines and direct access to online resources for GPs. All previous CMEs conducted by NUHS can also be found here.
Primary Care Pages under the Agency of Integrated Care (AIC)	Find all Healthier SG related resources here.
Healthier SG Care Protocols	Read up about all the latest developments on Healthier SG Care Protocols here.
Key Services & Activities in Western Region (27 Constituencies)	This is a list of key services and activities happening in the Western region of Singapore.
College of Family Physicians (CFPS)	Find Healthier SG care protocols, family medicine skills courses, post-graduate courses and upcoming family medicine events at the CFPS website.