Patient Care

Jurong Medical Centre

2025/02/04

Jurong Medical Centre (JMC) was officially opened in 2006 in a pilot project by the Ministry of Health to bring specialist healthcare services to the community. It offers a convenient alternative for patients who require specialist care or minor surgery, so that they no longer need to travel to a hospital.

A one-stop medical care centre for the west, JMC offers a range of services including day surgery, outpatient specialist services and diagnostic services that includes an Endoscopy Centre where GPs can directly refer patients for endoscopy procedures. In addition, it offers a range of Allied Health services to cater to the diverse and complex needs of patients. It also provides supplementary diagnostic services and specialist services to general practitioners in its vicinity.

Jurong Medical Centre
Jurong Medical Centre
Comprehensive Services Offered

JMC complements the acute and step-down care services offered by NUHS.

Clinical SpecialtiesAllied Health Services
  • Anaesthesiology (Anaesthesia)
  • Cardiology
  • Dermatology
  • General Surgery
  • Hand & Reconstructive Microsurgery
  • Obstetrics & Gynaecology
  • Ophthalmology (Eye)
  • Otolaryngology - Head & Neck Surgery (ENT)
  • Audiology
  • Occupational Therapy
  • Optometry
  • Pharmacy
  • Physiotherapy
Endoscopy Direct Access

The Endoscopy Centre at JMC is designed for a hassle-free experience. It offers preparation, surgical and discharge procedures on the same day with minimal delay. With direct access to our services, GPs can refer patients for endoscopy with just a phone call. No separate specialist consultation is required.

One day prior to the procedure, our nurse will call your patient to confirm the arrival time and to remind him or her of the pre-operative preparations. A day after the procedure, our nurse will follow up with the patient on the post endoscopy care. Discharge instructions will be reinforced so that the patient is aware of the appropriate follow-up care required.

GPs may refer patients directly for the following endoscopy services at JMC:

  • Colonoscopy
  • Cystoscopy
  • Flexible sigmoidoscopy
  • Gastroscopy
  • Ligation of piles
Contact Information

Find useful telephone numbers and emails for JMC at the contact information page.

To request for a medical report, please refer to our guide to requesting a medical report here.

Use of Personal Mobility Aids (PMAs)

Making the medical centre safe for our patients and their loved ones is our priority. Therefore, there is a need to manage the use of motorised mobility devices on our premises, to prevent unnecessary accidents. We seek the understanding and cooperation of all users of mobility devices, to adhere to the centre's guidelines on their use.

PMAs refers to devices such as motorised wheelchairs, or mobility scooters (i.e. have three or more wheels, with a seat), which are designed to carry individuals who are unable to walk or have walking difficulties.

For our patients' safety, usage of PMAs is strictly limited to clinic outpatients. Please show consideration for others when riding your PMA around the centre.

* While PMA parking zones are under CCTV surveillance, our centre is not liable for theft of, loss of or damage to PMAs.

As a safety precaution, charging of PMAs within our premises is strictly not allowed.

Please refer to the table below for more information.Use of Personal Mobility AidsThank you for making Jurong Medical Centre a safe environment for our patients and staff.

PMAs are not Personal Mobility Devices (PMDs) or Power-Assisted Bicycles (PABs). PMDs are devices such as electric-scooters, kick-scooters, hoverboards. PABs are motorised bicycles. Riding of PMDs and PABs on hospital premises is strictly not allowed. Please carry or tow your PMDs or PABs whilst on hospital premises.

Pre-order Your Balance Medication

This service is only for patients who are holding prescriptions with balance uncollected medication from Jurong Medical Centre’s Specialist Outpatient Clinics.

If you do not have a prescription with balance medication(s), please contact our General Enquiries Line at 6908 2222 (24 hours).

Patients/caregivers may either opt for self-collection or home/office delivery at an additional fee.

Pick-up at PharmacyHome/Office Delivery

Venue:
Jurong Medical Centre Pharmacy

Operating Hours:

  • Mondays - Fridays: 9am-1.15pm, 2-5.30pm
  • Closed on Saturdays, Sundays & Public Holidays

 

Delivery Charge (Regular):
$8.00 (before GST)

Delivery Time:

You can choose from 3 delivery time slots

Mondays – Fridays (excluding public holidays):

  • Morning (9am - 1pm)
  • Afternoon (2pm - 6pm)
  • Evening (7pm - 10pm)

Use the NUHS App for Medication Top-ups & Refills

Order your medication balance wherever, whenever.

The NUHS App allows patients to order their prescriptive medication top-ups and refills through the mobile application.

You can choose to have your medication delivered directly to your home, or pre-order your medications for self-collection at the pharmacy via the NUHS App. The mobile app also keeps track of your order history when you log in via SingPass.

For information on the uses of various medications and more, visit Medication Information Resource Index.

Download the NUHS App

Download on the App StoreGet it on Google Play

Step-by-Step Guide

Download the NUHS App user guide for medication refill here or watch the video tutorial here.

Terms and Conditions for Medication Delivery:

  1. We no longer accept medication delivery requests through phone calls and emails. Please use the following online channels to submit your medication delivery request:
  2. Please ensure you have at least 2 weeks of medications before requesting a delivery.
  3. Delivery is only available within the main island of Singapore.
  4. Certain medications cannot be delivered (e.g.: controlled drugs, medications that need to be taken immediately); your pharmacist will advise accordingly.
  5. Our staff will process your request within 3 working days. Should we require any further clarifications, our staff will contact you to confirm your request. Kindly ensure the contact number entered is correct.
  6. Delivery fee is $8.00 (before GST) per delivery.
  7. Additional fees may be charged for the following:
    • Urgent deliveries
    • Bulky items (ranging from $6-$20)
    • Rescheduling of missed deliveries
    • Amendments to medication quantity, delivery date/time after processing ($8.00)
  8. Items delivered are non-refundable / non-exchangeable.
  9. Please have someone at delivery address to receive the medications at the specified time slot. 
  10. For further enquiries, kindly contact us at 6551 7628 or email at [email protected].

For pick-up at Pharmacy

Medications need to be collected within 1 calendar week of the specified collection date. Thereafter, the medication order will be cancelled.

1E Kent Ridge Road, NUHS Tower Block, Singapore 119228
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National University Health System
  • National University Hospital
  • Ng Teng Fong General Hospital
  • Alexandra Hospital
  • Jurong Community Hospital
  • National University Polyclinics
  • Jurong Medical Centre
  • National University Cancer Institute, Singapore
  • National University Heart Centre, Singapore
  • National University Centre for Oral Health, Singapore
  • NUHS Diagnostics
  • NUHS Pharmacy
  • Yong Loo Lin School of Medicine
  • Faculty of Dentistry
  • Saw Swee Hock School of Public Health
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